You must start by appointing a project manager within your firm regardless of how much outside assistance you intend to buy in.
Your completed project cannot deliver best value throughout its life unless key stakeholders are involved throughout the development phases. You should initiate this. For example users, maintenance managers, customers and staff. Specialist suppliers from the construction industry also have knowledge that may improve your project so bring them on board early.
Be realistic with your financial commitment from the outset and communicate a clear programme and brief based on your business needs.
Others have built projects before! Use their experience to set challenging but attainable standards for your project and try benchmarking to improve further.
"The leadership that clients should give is through making their main project requirements fully transparent and creating the right environment for the supply-side to meet those requirements in the most effective way"
Accelerating Change
Strategic Forum for Construction
"As far as savings are concerned, back in 1999 we were paying Architects 5.5% of works costs, we now pay 3.5%. This is due to our partnering approach using the Charter"
Debbie Brookes
Severn Vale Housing Society
"Projects using Charter principles achieve 20% higher satisfaction for clients"